better days

finally! i have lived the first week of not-too-stressful stage of my career! yahoo! it is indeed a known fact that prayers can get answered! he really listens! thank you god! you have spared lil old me! i am forever grateful!

i have experienced silver lining… so far… i don’t wanna jinx it! i am actually getting the hang of it, ticketing for that matter. i have to thank paolo and aira for guidong me every step of the way. thank you! thank you! thank you!

so far this week i learned never to be ruffled by power-tripping customers who think we are wasting their time. in the first place, they needed something so they came to us, they just have to wait to be serviced like everyone else. they’re just people who think highly of themselves and i can’t really blame them for thinking such… after all, everybody is entitled to their own opinion. just gotta have to respect that. 

if not entirely sure of what to do, even if i had a pretty good idea on how to handle a particular situation, never be afraid to ask. after all, my ass is on the line if i happen to screw it up. i am no longer naive in terms of handling procedures! yahoo! job well done swt P! i am proud!

my supervisor constantly checks on me coz he thinks i may be having a hard time. but i kept my cool, i had it under control sup! thanks for worrying! you do care after all! you are such a complex individual!

the best thing about committing so many mistakes is that i now proceed with caution. taking down mental notes of not doing the same mistake again, and co-workers never forget. it’s all part of the job. they won’t forget and i won’t either. i will do my best to do what is right and what is expected… nobody’s perfect after all. 

great job sweet self! i am proud! now concentrate! you need to get yourself regularized!