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calls
June 11, 2008i gladly took this job because it is a challenging one. i know for a fact that i would have my hands full, that time would simply pass, that i won’t be idle for long hours… training is coming to an end and as i have spent three days observing my fellow workmates, i somehow had a gist of what i am supposed to do…
my very first call was hilarious! for the very reason that all the things i have learned in training went all out the window and didn’t return til i ended my third and last call for that particular day! damn! my mind simply went blank and i have forgotten everything! thank god for mute buttons! i simply relayed the caller’s message/inquiries to my workmate. she helped me out… i felt soooo stupid! i guess my nerves got the best of me! cold beads of sweat formed on my forehead during those calls, and my workmates can’t help but laugh at me! haha! looking back, i would probably laugh at myself! haha!
still, i do believe i am not yet ready… and i don’t think i would really be ready at all! but everyone has been really helpful so i guess i am in good hands! thank you lord! everyone has been really nice and they can’t wait for me to start! i am loving my workmates already! and aside from that, free chocolates and brownies when i had my OJT! yum! yum! my tummy was happy!!!
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Previous Comments
thanks jellyace! i know i will get the hang of it… i just need to review everything! alzheimers kicking in! hehe!
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don’t worry swt P, you’ll get the hang of it.. soon enough you’ll be the SME (subject matter expert) of your team.. and answering call would just be as easy as breathing.
Posted by joyce at June 14, 2008, 5:30 am